Why isn't my welcome link working?

The Sign in link in your welcome email can only be used once. If you've already clicked it, or clicked Cancel while setting your password, it won't work again.

Getting a new link

1. Go to the Country Navigator login page
2. Click Forgot password?
3. Enter your work email address, then click Reset my password
4. Open the email we send you, and click the link to create your password

Still not working?

Ask the person who manages Country Navigator at your organization to send you a password reset email. They can do this from their Admin page.

Why haven't I received my welcome email? →

Any questions? Email us at support@countrynavigator.com.