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How do I create a new user?

You add new users from the Admin page. Click your user icon in the top right corner, then Admin, and open the Users page.

Adding one person

  1. On the Users page, click Add User
  2. Enter their email address, first name and last name
  3. Choose the license their access will come from
  4. Add them to a group, if you'd like
  5. Click Create User

Adding lots of people at once

  1. Click Add User, then Upload CSV at the bottom
  2. Upload your CSV file
  3. Choose the license, and a group if you'd like. Everyone in the file will be added to that group

Your CSV needs three columns in this order, with no headers: first name, last name, email address.

Good to know

  • Work emails only: each person's email needs to be on your organization's domain. Personal email addresses won't be accepted
  • Licenses: you can only add as many people as you have licenses available. Any license with none left will be grayed out

Next: send their welcome emails

New users are marked Requires access details, and can't log in until you send their welcome email.

How do I send welcome emails? →

Want a walkthrough?

Take our interactive tour of the Admin page. Take the tour →

Any questions? Email us at support@countrynavigator.com.