How do I send welcome emails?
You send welcome emails from the Admin page. Click your user icon in the top right corner, then Admin, and open the Users page.
New users can't log in until they've received their welcome email. Until then, they're marked Requires access details.
Sending to one person
Search for the person to find their row, then click Send Welcome.
Sending to several people at once
If you've added several users at once with a CSV, you can send them all their access details in one go:
- Click Send Access Details, next to Add User
- Keep exclude if already received ticked, so nobody gets a second email
- Check the count of who'll receive it, then click Send
What your users receive
Their welcome email includes a Sign in button that takes them straight into the platform, where they can create their password. The link in this email only works once.
Can't find the email?
Ask them to check their spam or junk folder, or search their inbox for "Country Navigator".
Any questions? Email us at support@countrynavigator.com.