Why can't I find a colleague?

If a colleague isn't showing up on the Invite tab, here are a few possible reasons.

They're not in your organization

You can only connect with people from your own organization. Colleagues using a different email domain, or working for a different company, won't appear.

Your organization uses groups

Your organization may have organized people into groups, which can limit who you're able to see and connect with. If you think you should be able to see someone, get in touch with the person who manages Country Navigator at your organization.

They don't have an account yet

Your colleague will only appear once they've been given access to Country Navigator.

You may already be connected

Check your My Connections tab. If you've already sent them a request, it'll show as Pending on the Invite tab.

How do I connect with a colleague? →

Any questions? Email us at support@countrynavigator.com.