In the 1990s personnel departments started transforming into human …

Cultural Intelligence and Performance Management

The Authority Gap
‘Mind the Gap’ It’s the famous automated safety phrase first introd…

Cultural Intelligence and Collaborating
Business functions on the premise that we work better with others. …

Leadership Styles
Each year, the Oxford English dictionary reveals its word of the ye…

Culturally Intelligent Hybrid Working
2020 was the year of doing what we can to work virtually. 2021 was …

Cultural Intelligence at Work
Cultural intelligence is at the heart of everything we do at Countr…

Different greetings across cultures
Around the world, there are many ways to greet a business counterpa…

Body language across cultures
A large international organization with a significant operation in …

The Myth of Monoculturalism
Monoculturalism is the short-sighted belief that culture is the sam…

Cultural stereotypes & Cultural profiling tools
Why do we make sweeping assumptions when it comes to dealing with o…

Drinking etiquette around the world
Whether you are hosting a business dinner or raising a glass to toa…

Differences in negotiating across cultures
Successful negotiating across cultures requires agility and an unde…

Why doesn’t Diversity and Inclusion training work?
There’s an elephant in the room when we talk about diversity and in…