Our Coaches

We offer practical real world CQ training to help organizations solve their real-world cultural intelligence and inclusion challenges.


High quality learning outcomes require two parts: excellent content and outstanding coaches. Our network has over 300 expert coaches, trainers and facilitators from around the world. Each of them must meet our exacting standards and is recruited as much for their professional expertise as their ability to coach and deliver excellent learning.

    All our coaches:

  • Have at least 5 years’ experience coaching individuals and groups of all seniority levels
  • Understand the reality and complexities global business
  • Are specialists in virtual delivery
  • Can communicate in at least two languages
  • Have practical ‘hands on’ experience and insight of living, working and leading global environments
  • Practice what they preach! They are flexible and sensitive cultural requirements and can adapt their coaching style to meet global and local needs and expectations

Coaching formats

Performance Development Groups

  • Group size: up to 14 people
  • Style: coaching, learner-centric

Guided by an expert group coach, these live sessions give learners the freedom to discover real-world solutions to the cultural and inclusion challenges they face. Focusing on encouraging learners to support each other and help discover real solutions, the coach facilitates the development of practical skills that learners can apply immediately.

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Virtual Coaching

  • Group size: one-to-one
  • Style: coaching, learner driven

Our coaches are primarily experienced business leaders, recruited from a broad spectrum of industries. Each of them has a deep understanding of the cultural intelligence and inclusion challenges that organizations and their staff face every day. Our coaching faculty has a thorough understanding of the challenges learners face and has the skills and experiences to ensure that investment in learning brings a practical, tangible return.

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Virtual Masterclass

  • Group size: up to 500 people
  • Style: webinar, focused on introducing a specific topic

Our high impact 60-minute Masterclasses are led by cultural intelligence and inclusion experts. The facilitator brings interactivity and personal experience to illustrate practical ways attendees can change their behavior and develop cultural intelligence and inclusive skills. Learners can benefit from expert insight into the real world challenge of cultural intelligence and inclusion.

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Learning that works

We combine a deep expertise in virtual learning design, professional production and seamless technical delivery to ensure learners are 100% engaged and have the skills to continue independent development and behavioral change. Our coaches are experts in building reflective practice and skills that break out of the training room and into the workplace. We believe in developing skills that make a positive sustainable impact.

We have a robust quality assurance process, including regular observation and monitoring. In addition, we run regular development sessions with our coaching faculty to ensure not only that they continue to meet and exceed our quality standards, but also are aware of and incorporating the latest methods and practical developments in their work.

Virtual Delivery Technology

Our coaching faculty and professional session producers are equally familiar with most third-party virtual meeting/ training delivery technologies including Adobe Connect, Microsoft Teams, Zoom and Cisco WebEx to enable us to deliver high impact, interactive, engaging and adaptive programs.

As with any technology, these tools are continuously evolving with new features as well as new tools coming on to the market. The TMA World technology team thoroughly researches and reviews any tools used to ensure they comply with our own IT Security Policy as well as international data privacy laws.

We recommend using Adobe Connect, which currently has many superior features specific to training delivery.

To ensure seamless delivery, irrespective of the technology used, we use a Technical Producer to provide technical support to participants throughout the virtual session.

We are also able to use client specific/preferred virtual delivery tools, when requested.

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With over 28 years’ of experience under our belts, we’re experts in supporting global businesses successfully navigate their complex and unique challenges. Let’s explore how we could help you.

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