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Start your cultural intelligence journey and get a personalized demo now
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Start your cultural intelligence journey and get a personalized demo now
Book a demo
Start your cultural intelligence journey and get a personalized demo now
Book a demo

 CultureFlex
The CultureFlex Skills Framework.

The measurement standard for cultural intelligence. Built into every program, every simulation and every dashboard report on the platform.

13 skills in the taxonomy | 4 proficiency levels per skill | scored 0-100 per learner, per skill

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Most cultural training programs can't be measured. CultureFlex changes that.

Most CQ programs measure engagement rather than skill. Learners complete modules, attend sessions and fill out surveys, but L&D teams are left without a standard to measure against and without data to bring to the board.


The CultureFlex Skills Framework fixes this. It breaks cultural intelligence into 13 specific, scorable skills, each with a clear definition, four proficiency level descriptors and a score from 0 to 100 generated by AI Simulations. L&D teams can set targets, track progress and show real impact.

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THE 13 SKILLS

Every skill defined, scored, and tracked over time.

CultureFlex is built on the ADAPT model (Analyse, Decide, Apply, Process, Tune). It separates the mindset that makes cultural learning possible from the applied skills that show up in day-to-day work.
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Cultural Attitude

The foundational mindset of openness, curiosity and non-judgement towards cultural difference. It is the prerequisite for developing the applied skills.


Scored at Aware, Practicing, Proficient, or Strategic

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Cultural Awareness

The ability to notice and read cultural signals accurately in communication, behavior and context, including awareness of one's own cultural defaults.


Scored at Aware, Practicing, Proficient, or Strategic

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Cultural Knowledge

Working knowledge of the Worldprism™ dimensions, country cultural profiles, and how specific cultural norms shape behavior in the learner's key contexts.


Scored at Aware, Practicing, Proficient, or Strategic

Applied CQ Skills

 

  1. Communicating across cultures. Adapting communication style, including directness, formality and explicit versus implicit messaging, to land messages effectively across cultural contexts.
  2. Collaborating Across Cultures. Building effective working relationships across cultural difference, and navigating different approaches to time, process, accountability and teamwork.
  3. Building Trust Across Cultures. Understanding how trust is built differently across cultures, whether task-based or relationship-based, fast or slow, and adapting trust-building behavior accordingly.
  4. Giving & Receiving Feedback. Delivering and receiving feedback so it lands as intended across cultures that differ in directness, hierarchy and face-saving norms.
  5. Navigating Conflict. 
    Recognizing different cultural approaches to disagreement and tension, and choosing responses that de-escalate rather than alienate.
  6. Negotiating Across Cultures.
    Adapting negotiation style, including pace, formality, relationship-building and decision process, to reach agreement across cultural difference.
  7. Decision-Making Across Cultures. Working effectively within different cultural approaches to how decisions get made, including who is involved, how much consensus is required and how fast it happens.
  8. Leading & Motivating Across Cultures. 
    Adapting leadership and motivational style to what drives performance and engagement in different cultural contexts.Expand your knowledge by exploring additional resources.
  9. Inclusion & Belonging. 
    Creating environments where people from different cultural backgrounds feel able to contribute fully and be themselves.
  10. Navigating Cultural Transitions. Building the resilience and adaptability to move between cultural contexts, including relocations, assignments and role changes, without losing effectiveness.
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UNDERSTANDING SCORING

From assessment to evidence: how each score is generated

Built on 30+ years of award-winning content, vetted by 200+ cultural experts and trainers, and verified by 80,000+ users.
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Baseline: Worldprism™ Profile

Learners complete the 45-question Worldprism™ assessment, which maps their cultural default across 9 dimensions and sets the starting context CultureFlex scores against.

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Evidence: AI Scenarios and Simulations

Learners apply the 13 skills inside realistic, AI-driven scenarios. Each CultureFlex simulation scores behavior against the skill definitions, rather than relying on self-report or a quiz.

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Signal: a score from 0 to 100 per skill

Each skill resolves to a score from 0 to 100 and a proficiency level from Aware to Strategic. These roll up into an overall CultureFlex score that L&D teams can track, target and report on.

 

See CultureFlex™ scoring in action

BOOK A DEMO AND WE'LL SHOW YOU WHAT CULTUREFLEX™ SCORING LOOKS LIKE ACROSS A REAL LEARNER POPULATION, AND HOW THE DATA MAPS TO YOUR L&D GOALS.

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