Flexible delivery for every module

Your people can work through modules on their own schedule, or join a live session to put what they've learned into practice.

Digital

Self-paced platform learning, AI coaching with Carla, and AI simulation practice and assessment.

Live

Everything in Digital, plus a live session with an expert facilitator - Workshop, Masterclass or Coaching.

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Module Catalogue

CQ SKILLS · MODULE S3

Building Trust & Relationships

Some cultures build trust through competence, others through relationship. This module helps your people read which is which, and invest in the right way to build credibility and rapport.

Book a demo Download the 2026 curriculum

Module at a glance

Who it is for

All professionals

Formats

Digital or Blended Masterclass · Workshop · Coaching

Worldprism focus

Task/Relationship · Tight/Loose · Shared/Concentrated

Prerequisites

CQ Foundations and CQ Skill Flexing

Digital pathway length

1 hour 30 minutes

Applied Skill S3

Building Trust & Relationships

Building credibility and genuine rapport across relationship-first and task-first cultural profiles.

Target: L3 Proficient

Learn

Self-paced, on the platform

Explore your Task/Relationship and Tight/Loose scores
Explore a country profile for a culture where you are building key professional relationships
Work with Carla: how does your Task/Relationship score compare to a key colleague's?
Video microlearning: relationship-first vs task-first trust-building, covering pace, investment and credibility signals
Article: building trust at speed when your counterpart needs more time and personal investment
Self-assessment poll: how confident are you at building authentic trust with people from very different profiles?

Practice

Digital, plus a live session on Blended

An AI simulation puts you in the opening 15 minutes of a first meeting with a new contact whose Task/Relationship profile contrasts sharply with yours, and asks you to build rapport and establish credibility.

On Blended, this is also where your chosen live session sits. The three options are below.

Apply

In real work, with Carla on hand

Apply adapted trust-building strategies in real professional relationships this month
Explore country profiles before key relationship-building conversations or visits
Use Carla for relationship coaching: preparation, mid-relationship check-ins, and debriefs after key moments
Carla is available on demand in Microsoft Teams, Slack, or on the phone

Evaluate

Scored, not self-reported

A final AI simulation test asks the learner to navigate a new cross-cultural relationship-building scenario, scored against S3 proficiency levels.

CultureFlex profile updated Self-reflective feedback Certification and badge awarded

Masterclass

Trust Across Cultures

50–500 participants · 60–90 mins · Virtual

They leave with a Worldprism-grounded trust framework and specific strategies for their most important professional relationships.

Workshop

The Trust Lab

Up to 24 · 2–8 hours · Virtual or in person

They leave with a personalized trust-building strategy, a practical relationship investment map, and specific tactics for their most culturally different relationships.

Coaching

Trust-Building in Your Context

1:1 or small group · Certified coaches

They leave with a tailored trust-building strategy for their most culturally challenging relationships.

Learn how all of these features come together in the core platform: The Country Navigator Suite

Explore the measurement standard for cultural intelligence. Built into every program, every simulation and every dashboard report on the platform.

How Country Navigator helped BP virtualize it's leadership curriculum

Module Catalogue
Cultural intelligence training modules

Flexible delivery for every module

Need help choosing?

See the catalogue working on your challenge

Building Trust & Relationships