Experience

• Brings over 20 years of education and facilitation experience in fields ranging from soft skills to technical software products (including Salesforce), medical devices, and neighborhood planning.
• Served in project management, quality assurance, and sales roles with companies from small firms to large global organizations.
• Developed and delivered numerous classroom and virtual learning programs to international clients.
• Designed, managed, and facilitated a recurring six-week new employee and “train the trainer” program for international consultants at a leading contact center workforce optimization organization.
• Clients include Accenture, ArcelorMittal, Bank of America, Citigroup Financial, HP, and Reuters.